This giant office supplies enterprise, with the biggest ecommerce business in the world, ran into trouble after implementing their business intelligence and reporting solution.

Reporting to Head of Finance and IT: International Management Centre of the biggest ecommerce business in the world.
Brief: Review and implementation of international corporate BW and reporting standardisation strategy

Work packages: Ecommerce, Planning, Product Costing and Product Margin, Key Performance Indicators/Performance Management Reporting, Management Accounting, Customer Discounts, Sales Performance, Marketing

• A well used suite of template reports on a European Report Register (ERR) that can be validated back to the SAP accounting source data
• Where metrics are used as part of the report these will be officially defined in adherence to the accounting manuals, scheduled and signed off and in the ERR
• All registered reports to use best practice.
• A fully defined and subscribed to governance/change management process
• A searchable business metadata/data dictionary defining cubes, metrics, queries and reports.
• An applied broadcasting policy for all reports